Analysis: Visa’s Amazon spat shows power is shifting to retailers in fee battle


NEW YORK, Nov 22 (Reuters) – Inc (AMZN.O)’s newest spat with Visa (V.N) shows massive retailers, armed with a rising array of cost choices, are gaining the higher hand in their power battle with card suppliers, but it surely’s not a disaster for the cost firm.

Amazon mentioned final week that it will cease accepting Visa bank cards issued in the United Kingdom from Jan. 19, 2022, saying that regardless of know-how developments the charges on such transactions remained excessive or in some instances had been rising. learn extra

While Amazon might but again down on the UK entrance, the place the corporate accounts for lower than 1% of Visa’s bank card quantity, in accordance to an estimate by Piper Sandler analysts, the dispute is a foul signal for the cardboard trade. Some analysts mentioned it might presage a combat in the a lot larger U.S. market.

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“Amazon is treating this dispute with Visa as an experiment,” mentioned Piper Sandler analyst Christopher Donat. “Our biggest concern is that Amazon seeks concessions from Visa in other geographies.”

Visa Chief Financial Officer Vasant Prabhu informed Reuters in an interview on Friday that he anticipated a decision. “We’ve resolved these things in the past and I believe we’ll resolve them in the future,” he mentioned. Amazon declined to remark.

Credit playing cards dominated a 3rd of North American ecommerce spending in 2020, in accordance to funds large WorldPay, however cell cost choices like Venmo and ‘purchase now, pay later’ (BNPL) financing plans are chipping away at their market share.

While various funds have been rising for years, the pandemic accelerated a downward development in bank card functions boosting the recognition of BNPL financing, particularly amongst youthful shoppers.

Credit playing cards’ share of North American e-commerce spending declined 7% final 12 months, in accordance to WorldPay, whereas BNPL’s share elevated 78%, making it the fastest-growing type of cost.

In August, Amazon partnered with BNPL supplier Affirm to supply installment financing possibility on U.S. Amazon purchases.

“Credit cards are still dominant players for non-cash transactions, but they need to be aware of the growing competition,” Chris Dinga, funds analyst at GlobalData, wrote on Friday.

“BNPL is gradually being adopted by retailers as they see higher conversion and growth opportunity by providing it to their customers,” Dinga wrote, including excessive bank card charges might speed up BNPL adoption by retailers.

Some analysts mentioned previous disputes urged Visa might have to blink earlier than Amazon, similar to when U.S. restaurant homeowners stopped taking Amex playing cards in the Nineties, main Amex to cut back its charges.

“Visa may need to follow American Express’s example,” Evercore analysts mentioned in a analysis observe.


Still, Visa has survived such fights and few different retailers have Amazon’s heft, mentioned Prabhu.

“Even a very large retailer like Amazon represents a relatively small portion of our payment volume,” he mentioned.

And Visa is not wedded to bank cards as the first transaction supply, he added.

“If a merchant wants to offer credit in a different way, we’re agnostic. We will do both. The buy now, pay later business has been a positive for us.”

Visa has been partnering with BNPL suppliers, together with Sweden’s Klarna.

Retailers additionally profit from bank card issuers providing their prospects money rebates and rewards applications to encourage them to spend greater than they in any other case would.

Prabhu mentioned he anticipated bank card spending to decide up now that borders are opening and prosperous prospects are spending extra on journey, leisure and consuming out.

And Amazon additionally wants a companion for its personal co-branded bank card. The firm is contemplating changing Visa on U.S. co-branded bank cards with both Mastercard or American Express, suggesting its UK fee dispute might be a negotiating tactic, mentioned analysts. learn extra

“It’s not necessarily a good idea for merchants to restrict consumer choice,” mentioned Prabhu. “Amazon will have to think about that, too.”

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Editing Michelle Price and Nick Zieminski

A 3D printed Visa logo is seen in front of displayed stock graph in this illustration taken September 20, 2021. REUTERS/Dado Ruvic/Illustration/File Photo

A visa credit card is held in front of an Amazon logo in this picture illustration taken September 6, 2017. REUTERS/Philippe Wojazer/Illustration

A 3D printed Visa logo is seen in front of displayed stock graph in this illustration taken September 20, 2021. REUTERS/Dado Ruvic/Illustration/File Photo