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Disabled Home Bargains shopper left in tears after staff ‘mock her shaking hands’ with ‘drinking’ jibe


A DISABLED shopper has slammed Home Bargains staff for “mocking” her as she struggled to choose up objects due to her situation.

Dianna Slade suffers from a neurological dysfunction, and claims merciless staff of the retail big laughed at her throughout her go to to the Bidson Moss retailer, in Merseyside, final month.

Dianna was left in floods of tears over the incidentCredit: Kennedy News
She claims that the employee made a "cruel" jibe
She claims that the worker made a “cruel” jibeCredit: Kennedy News

The 37-year-old had a flare up of her situation whereas shopping the house retailer, and struggled to keep up her stability after dropping issues.

She had headed to the checkout of the shop on August 27 however dropped some automobile mats that she had picked up onto a staff again.

Dianna claims {that a} male member of staff mentioned “it’s a bit early to be drinking isn’t it?” earlier than they collapsed into “heartless giggles”.

She mentioned the entire trade left her feeling “worthless”, and the “cruel” jibe by staff made her signs worse.

The crutches person defined in an emotional video: “I’m disabled not drunk. It broke my coronary heart. I used to be sobbing and I simply felt ashamed.

“What had occurred thus far was dangerous sufficient however that simply humiliated me. Saying that to somebody who’s visibly disabled or as visibly struggling as I used to be, it was heartless and actually uncalled for.

“It was b*tchy and pointless and it actually damage my emotions. People may assume I’m a snowflake however that is my life now.

“Before it happened I could feel an onset of fatigue coming over me, so I felt very wobbly and my body started to twitch. Knowing my body as I do that means it’s time to rest.

“I’d picked up these automobile mats as a result of they have been on sale, however with my wobbliness they fell onto the ground in the aisle and flopped onto the again of one of many staff.

“I used to be so apologetic, nevertheless it clammed me up a bit. I panicked and I struggled to choose the mats up. I used to be utilizing my crutches as a tripod between my legs and I used to be holding my basket as nicely.

“The staff member was taking a look at me like I used to be insignificant and the opposite staff have been simply watching me. I managed to get the mats up after one in every of them held them up for me.

“I pulled everything together and I started hobbling to the tills. I could really feel the panic attack coming on. My mascara was down by my chin at this point and I was shaking.

“As I turned across the nook of the aisle I heard a male voice say ‘it is a bit early to be ingesting is not it?’ and the three of them had somewhat giggle at my expense.

“When I used to be on the tills my physique simply would not co-ordinate correctly as a result of the extra labored up I get the more serious issues are.

“It’s not prefer it was the tip of the day they usually have been drained and fed up with clients. I get he may not have been a morning particular person however there is no must insult somebody as a result of they’re disabled.

“You wouldn’t expect a staff member to take the mick out of someone for their race, gender or sexual identity so why is disability any different.”


Dianna’s FND signs first appeared after she injured a disc in her backbone lifting a backyard gate in 2016, however earlier than her accident she was an outgoing coaching guide saving for a mortgage.

Functional Neurological Disorder impacts the nervous system by sending pointless ache alerts, triggering persistent fatigue and seizures whereas hindering the sufferer’s means to carry out on a regular basis duties.

Due to her situation, Dianna primarily depends on getting her buying delivered nonetheless she had plucked up the braveness to enterprise out – solely the second time that month.

She  mentioned her confidence is already “down in the gutter” and the remedy she’s claimed to have suffered at Home Bargains means she will not return till staff are “trained properly”.

Sobbing in the clip posted to Twitter, the Functional Neurological Disorder sufferer reveals her violently shaking palms and describes how staff did not supply assist regardless of her sporting a sunflower lanyard.

The neckwear is meant to behave as a delicate trace to retail staff {that a} buyer might have further assist or endurance, and Dianna has hit out at staff for mocking her wants reasonably than accommodating them.

I’d like there to be some penalties for the staff concerned.

Dianna Slade

Dianna, from Meols, Wirral, Merseyside, added: “They have been simply so dismissive of me and merciless. It was like I wasn’t deserving of her consideration.

“I’ve been to another Home Bargains and asked if their staff know about the sunflower lanyard scheme and one lady said that she thinks it’s to do with them being exempt from wearing masks.

“I’d like there to be some penalties for the staff concerned. Not for them to be fired, I simply need them to be made conscious it is extremely inappropriate.

“I need a dedication from Home Bargains to coach their staff on the lanyard scheme and that folks might have help. I will not return till that is sorted.

“If it’d simply been that I’d struggled and it was right down to my clumsiness after which nothing had been mentioned, then I would not have been as dangerous however that remark, I simply can’t overlook it.

“I was feeling very small and insignificant. Making the video was my way of sticking up for myself because there was no way I could storm in there and confront anyone.”

The Sun has contacted Home Bargains for a remark.

She wants an apology from the store
She desires an apology from the shopCredit: Kennedy News
Dianna posted an emotional video about her experience
Dianna posted an emotional video about her expertiseCredit: Kennedy News

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